Introduction
These terms govern your use of the services provided by Kewase through its website and other platforms. By visiting our website, you consent to adhere to these terms. If you do not agree, kindly refrain from using our services.
Eligibility
To use our website, you must:
- Be at least 18 years of age or access the site under parental guidance.
- Provide accurate, complete, and updated registration details.
Account and Security
- You are responsible for maintaining the confidentiality of your account credentials.
- Notify us immediately if there is unauthorized use of your account.
- We are not liable for losses incurred due to unauthorized access.
Use of Website
You agree not to:
- Use the website for fraudulent purposes.
- Transmit harmful software or engage in activities that disrupt our services.
- Copy, reproduce, or distribute any part of the website content without our permission.
Pricing and Payment
- Prices listed on the website are in INR and are subject to change without prior notice.
- Payments are processed via secure third-party payment gateways using SSL encryption.
- We reserve the right to cancel orders if payment is not received within the specified timeline.
Order Acceptance and Cancellation
- Your order is an offer to purchase, subject to our acceptance.
- Orders may be canceled at our discretion if:
- Product availability changes.
- There are inaccuracies in pricing or product information.
- Cancellations initiated by the user may incur a restocking fee.
Shipping Policy
Shipping Destinations:
- Domestic: Selected cities in India.
Charges:
- Free shipping within India.
- Charges apply for shipping based on location and weight.
Delivery Timeline:
- Domestic: 5-7 business days.
Recipient Verification:
Proof of identity (e.g., PAN, Aadhaar, passport) may be required during delivery.
Return, Exchange, and Refund
- Returns or exchanges are accepted within 15 days of delivery if the product is unused and in its original packaging.
- Refunds will be processed within 7-10 business days after inspection.
- Refunds are issued via the original mode of payment.
Privacy Policy
We respect your privacy and ensure the confidentiality of your information. Please refer to our Privacy Policy for more details on data handling, security, and user rights.
Fraudulent Transactions
We reserve the right to:
- Recover costs, legal fees, and damages resulting from fraudulent activities.
- Initiate legal proceedings against violators.
Disclaimer
- All product details and images on the website are provided as is and may vary slightly.
- We are not responsible for inaccuracies due to device screen variations.
- Product dispatch constitutes order acceptance for shipped items only.
Intellectual Property
- All content, trademarks, and intellectual property on this website are owned by Kewase or licensed to us.
- Content may not be reproduced, distributed, or transmitted without prior consent.
External Links
- The website may contain links to third-party websites. We are not responsible for their content, accuracy, or policies.
Liability
- We are not responsible for any damages arising from the use of our products or website, except as required by law.
- International orders are delivered with a certificate of authenticity only; warranty claims are valid in countries with authorized service centers.
Force Majeure
Kewase is not liable for delays or failures caused by events beyond our control, including natural disasters, government actions, or disruptions in transportation.
Reviews and Feedback
- Feedback submitted to the website becomes our property and may be used for marketing or other purposes.
- Users must ensure that feedback is not defamatory, unlawful, or harmful.
Birthday and Anniversary Offers
- Offers are valid for 30 days (15 days before and after the event date).
- A maximum discount of ₹1,500 or 10% of the cart value applies.
- Cannot be combined with other discounts.
Governing Law and Jurisdiction
This agreement is governed by Indian laws. Any disputes will be settled in the courts of Ahmedabad, India.
Modification of Terms
We reserve the right to update these terms without prior notice. Continued use of the website signifies acceptance of the updated terms.
Termination
We reserve the right to terminate this agreement at our discretion. Upon termination, users must cease all use of the website and destroy any downloaded materials.
For questions or concerns, please contact us:
- Email: info@kewase.com
- Phone: +91 9664-901067
Thank you for choosing Kewase!